Frequently Asked Questions

What is the check-in time policy of the Resort?
What is the policy on credit card payments?
Are children allowed to stay for free in my room?
Are there PWD rooms?
Do you have Smoking Rooms?
Is there Wi-Fi at the resort?
Where is Costabella located?
What is the closest airport to the resort?
Is there an ATM at the resort?
Are medical services available at the hotel?
Are pets allowed?
What popular tourist spots can I visit in Cebu?
Can non-hotel guests use the resort facilities for the day?
Why does the seawater level change within the day?